For docs, support and product teams
Your documentation is complex.
Instead of digging through your docs to solve their problems, your users simply ask their questions. They get sourced, relevant answers. The result: fewer tickets for your support and more satisfaction for your users.
Your docs are meant to be read. No one reads them.
You invested in real documentation: guides, FAQs, technical content. It is scattered across multiple sources. Your users search, but end up opening a ticket, asking support, or staying stuck on something that is already written down. Your support answers the same question over and over.
Assistant support produit draws on everything you already have (documentation, guides, tickets, FAQs, specs) and answers precisely, in natural language, with the exact source. We can index your full documentation space, including areas protected by login, so the assistant uses the same sources your users see without creating a second product documentation workflow to maintain.
To go further, the assistant can also trigger actions or retrieve information from your APIs: account status, product configuration, ticket creation, request submission. Your users get a richer experience directly in the conversation.
Full indexing, even behind login
Site, wiki, Confluence, SharePoint, protected spaces: we index the sources your users actually see, then keep them up to date without a parallel documentation workflow.
Sourced answers
Every answer cites the exact pages of the content used. Your users keep their trust.
Actions and data through your APIs
The assistant can call your APIs to retrieve product data, check a status, or trigger an action, enriching the user experience.
Let’s test it on your content
We set up your sources in a few minutes so you can try it for free