Ask This Guy - Assistant IA

ATG Documentation

Documentation hub for ATG: agents, Admin Console, Webapp, ATG widget, knowledge, infrastructure, security, and frequently asked questions.

3 min read

Welcome to Ask This Guy

Ask This Guy is an intelligent assistant that helps organizations find information in company data or on the web and use AI to complete business tasks. It is available through the authenticated ATG webapp and through widgets embedded in websites or applications.

Powered by leading AI providers, ATG is ready to configure out of the box while remaining flexible enough for custom knowledge sources, tools, and integrations.

Multiple deployment channels, one console

Administrators manage ATG from a single console and create agents for different channels:

  • Webapp agents for authenticated employees and internal users.
  • Widget agents for corporate websites, internal systems, SaaS products, and external web applications.

Every conversation uses an agent. The agent determines its instructions, knowledge, and tools.

Agents adapted to each use case

Administrators can create specialized agents for a department, audience, or task. Each agent can have:

  • specific instructions and behavior;
  • selected knowledge categories;
  • an approved set of tools;
  • access rules for internal users when it is a Webapp agent;
  • security and integration settings when it is a Widget agent.

See Agents for the complete configuration guide.

Flexible knowledge and tools

ATG can connect to sources such as Confluence, Google Drive, Notion, SharePoint, OneDrive, Slack, websites, uploaded files, databases, and proprietary systems.

Administrators group sources into knowledge categories and assign those categories to agents. They also configure the tools each agent may use, such as knowledge search, web search, document retrieval, structured data queries, or custom business actions.

Users do not receive category permissions and do not enable tools from the chat interface. They receive access to Webapp agents, and each selected agent uses only its configured knowledge and tools.

EU-first approach

ATG servers are managed by EU providers and hosted in the European Union, supporting data sovereignty and compliance by default.

When an enabled tool returns sources, ATG includes citations so users can verify the documents or web pages used in the answer.

How organizational knowledge works

Administrators organize the sources

Administrators connect, centralize, and maintain the information that agents may use. Sources can include:

  • Confluence spaces and pages;
  • uploaded PDF, Word, and PowerPoint files;
  • Notion workspaces;
  • Slack conversations and shared files;
  • Google Drive documents;
  • SharePoint and OneDrive repositories;
  • crawled web pages;
  • databases and custom integrations.

Categories organize agent knowledge

Each source belongs to a knowledge category. Administrators then select the categories available to each agent.

To protect sensitive information, create a specialized agent with the relevant categories and restrict that agent to authorized users. There is no separate category assignment on the user profile.

Agents decide how to answer

The selected agent decides which of its enabled tools to use for each request. For example, it may search organizational knowledge, search the web, retrieve a document, or query structured data when those tools are enabled.

The user can explain the desired result, but cannot enable a tool that is not part of the agent's configuration.

Where to go next