Chat tools

Enable built-in chat tools from the admin console: knowledge, web, productivity, and sector-specific capabilities.

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Tools lists every built-in tool that the AI can use during conversations. In Tools and MCP, open the Tools tab. Use the search field, category filter, and checkboxes to choose which tools are enabled for your organization. Only selected tools are offered to the model when it decides how to answer.

Tools in Admin Console: search, filter, and tool list with checkboxesTools in Admin Console: search, filter, and tool list with checkboxes

Tools fall into two categories: Generic or specific. The following are the built-in Generic tools:

Knowledge and documents

  • Knowledge Base Search - Search the organization's internal knowledge base to find relevant information from company documents, policies, and procedures.

  • Find Relevant Documents - Search for relevant documents within the organization using natural language descriptions to locate the most appropriate documents.

  • Get Document Content - Retrieve the complete content of specific organization or user documents after verifying access permissions.

  • Organization Context - Retrieve organization-specific contextual information (policies, teams, products, procedures) to enrich responses with relevant organizational data. Organization context must be configured for this tool to be useful.

Web

  • Web Search - Search the web for current information: recent data, news, and information that is not available in the internal knowledge base or the model's training knowledge.

  • Fetch Web Page Content - Fetch content from specific web pages, first checking whether the pages are already available in the organization's knowledge base.

Productivity and media

  • Generate Word Document - Generate a Word document (.docx)

  • Generate PowerPoint Presentation - Generate a PowerPoint presentation (.pptx)

  • Generate Image - Generate a new image from a text description or edit an existing image using AI. Creates images from prompts and stores them for use in conversations.

  • Press Review - Generate a press review from recent news articles using a selected brief. Returns a structured press review aligned with the brief's criteria.

  • Send me an email - Send an email to the email address provided by the user. Useful for sending reports, results, etc.

Sector specific databases

  • BDNB - French National Building Database

Custom tools and per-agent settings

Beyond built-in Chat Tools and MCP, your organization can use custom tools developed for specific APIs, workflows, or internal systems (for example CRM updates, database queries, or proprietary integrations).

You can also control which tools each agent and each user group may use, so agents get only the capabilities they need-supporting both performance and security.