File Upload

Upload your organization's documents directly to ATG - just drag, drop, and done. Add files through the Admin Console and assign them to knowledge categories.

2 min read

Upload Your Documents Directly to ATG

File Upload provides the simplest way to get your organization's documents into ATG - just drag, drop, and done. Upload files directly through the Admin Console and assign them to specific knowledge categories for instant AI-powered access.

Perfect for Quick Knowledge Sharing

This is ideal when you need to:

  • Share documents quickly with your team through the AI assistant
  • Add one-off files without setting up a full integration
  • Test content before connecting larger document repositories
  • Upload files that live outside your cloud storage systems

Simply upload your files, assign them to the right knowledge category, and they're immediately available to your AI assistant.

Supported File Formats

File Upload processes a comprehensive range of document formats:

Standard formats:

  • PDF documents (.pdf)
  • Plain text (.txt)
  • Markdown (.md)
  • HTML files (.html)

Office documents:

  • Word documents (.docx)
  • PowerPoint presentations (.pptx)

All uploaded files are processed with both text and image extraction, ensuring complete content capture for your AI assistant.

Learn more about how ATG handles images and visual content: Documents & Images

Custom file types:

  • Tailored Processing - ATG can be customized to handle your organization's unique file formats with specialized processing rules.

How to Upload Files

Adding files to ATG is incredibly simple:

  1. Open the Admin Console and navigate to the Knowledge section
  2. Select a knowledge category where you want to add files
  3. Drag & drop your files directly into the interface - or click to browse and select them
  4. Done! Your files are automatically processed and ready to use

That's it. No complex configuration, no authentication setup - just upload and go.

Automatic Processing

Once uploaded, your files are automatically:

  • Extracted - Text and images are processed for complete content understanding
  • Indexed - Made searchable through ATG's AI-powered knowledge base
  • Categorized - Organized within your chosen knowledge category

Your team can start asking questions about uploaded documents immediately.

Best Practices

  • Organize by category - Upload related documents to the same knowledge category for better context
  • Keep files updated - Re-upload newer versions when your documents change
  • Use descriptive filenames - Clear names help both users and the AI understand document content