FTP Connector

Sync documents from FTP, FTPS, or SFTP servers into ATG for AI-powered search and chat. Protocols, filters, and supported file types.

2 min read

Connect remote file servers to ATG

The FTP Connector syncs documents from your organization’s FTP, FTPS, or SFTP servers into ATG, so your team can search and chat over that content with the same experience as other knowledge sources.

Supported protocols

  • FTP — classic file transfer
  • FTPS — FTP over TLS
  • SFTP — SSH file transfer

What gets synced?

The connector imports files from the remote paths you configure on the server (folders and subfolders you allow). You stay in control of scope through the filtering options below.

Filtering options

You can narrow exactly what ATG imports:

  • Include / exclude rules — Target specific folders or files to include or leave out
  • File modification date — Import only files updated before a date, after a date, or between two dates

Supported file types

The connector handles a wide range of formats:

Documents

  • Markdown (.md)
  • PDF (.pdf)
  • Plain text (.txt)
  • Rich Text Format (.rtf)
  • HTML (.html)

Microsoft Office

  • Word (.docx)
  • PowerPoint (.pptx)

Images

  • PNG (.png)
  • JPEG (.jpg)

Other formats

  • Tailored Processing — ATG can be customized for additional file types your organization needs.

Keeping content up to date

After the initial sync, the connector refreshes every night, so your knowledge base stays aligned with the server without manual action.